It is our mission to provide high quality public transportation service to the residents of Bay County. This means operating a system which is economical and efficient; a system safe for both employees and the public. It also means providing transportation service which is reliable and predictable; service which is responsive to community needs and respectful of the property and rights of all individuals.
While it is our goal to serve all county residents, the needs of seniors and the disabled will be assigned a special priority.
NOTE ABOUT INCLEMENT WEATHER:
During inclement weather, be aware that buses may be running behind. Be prepared and take an earlier trip. Buses may not be held at the Central Bus Station, which could create a layover until the next trip.
PASSENGER INSTRUCTIONS REGARDING CONSTRUCTION ZONES:
If your stop is in a construction zone that the buses cannot travel, go to the nearest main road away from the construction zone that you know the route you need travels.
Check the Bay Metro website or at the Central Bus Station for news regarding current construction zones and route deviations.
Requesting a Reasonable Modification
If you are an individual with a disability and find that our service does not accommodate your needs particular to your disability, you may request BMTA to make a reasonable modification to our service.
Dispatch Center Supervisor 989-894-2900 ext. 1225 or email firstname.lastname@example.org
Dispatch 989-894-2900 ext. 2
Safety and Training 989-894-2900 ext. 1210 or 1206
Planning 989-894-2900 ext. 1229 or 1230
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