It is our mission to provide high quality public transportation service to the residents of Bay County. This means operating a system which is economical and efficient; a system safe for both employees and the public. It also means providing transportation service which is reliable and predictable; service which is responsive to community needs and respectful of the property and rights of all individuals.
While it is our goal to serve all county residents, the needs of seniors and the disabled will be assigned a special priority.
SERVICE RE-ENGAGEMENT:
Press Release Transit re-engagement 061021
June 16 Board Meeting Agenda:
16 Jun 21 Agenda
Federal Mask Requirements:
Federal Mask Mandate
IMPORTANT ANNOUNCEMENTS:
NOVEMBER 17 PRESS RELEASE:
November 17, 2020
Effective Monday, November 23, Bay Metro Transit is suspending fixed route service.
Fixed Route service is currently transporting about 25% of the riders that it had before the COVID pandemic. The DART service should be able to support many of those rides while cutting the workforce in half and resuming a 2-week rotation of employees.
For now, this is the best strategy for maintaining our workforce and not waiting until the level of service is determined by how many employees we have left that are healthy.
Bay Metro Transit will continue to operate DART demand-response service and will open the service up to the general public. Trips will be scheduled with priority on ADA trips for certified riders, medical-related trips; rides to work; and grocery runs.
There will continue to be no charge for this service.
Service hours for DART are 6:00 am until 7:00 pm Monday through Friday and 9:00 am until 6:00 pm on Saturday. Rides must be scheduled one day in advance, rides for Saturday and Monday need to be scheduled on Friday. Office hours to schedule rides
are 8:00 am until 5:00 pm Monday through Friday. New riders call (989) 894-2900, extension 3. Current DART riders call (989) 894-0631. We anticipate the volume of calls to be high with requests for information and reservations. Please be patient.
The Central Bus Station will be locked down. There will be no public access. Indian Trails customers should call Indian Trails with any questions, (989) 893-6589.
The phone number for general information is (989) 894-2900, extension 3.
Information will be continually updated on the Bay Metro website, www.baymetro.com, as well as Facebook and Twitter.
Eric Sprague, BMTA General Manager
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NOTE ABOUT INCLEMENT WEATHER:
During inclement weather, be aware that buses may be running behind. Be prepared and take an earlier trip. Buses may not be held at the Central Bus Station, which could create a layover until the next trip.
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PASSENGER INSTRUCTIONS REGARDING CONSTRUCTION ZONES:
If your stop is in a construction zone that the buses cannot travel, go to the nearest main road away from the construction zone that you know the route you need travels.
Check the Bay Metro website or at the Central Bus Station for news regarding current construction zones and route deviations.
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Requesting a Reasonable Modification
If you are an individual with a disability and find that our service does not accommodate your needs particular to your disability, you may request BMTA to make a reasonable modification to our service.
Dispatch Center Supervisor 989-894-2900 ext. 3716 or email dsmith@baymetro.com
Dispatch 989-894-2900 ext. 2
Safety and Training 989-894-2900 ext. 3706 or 3719
Planning 989-894-2900 ext. 3702 or 3725
GET THE LATEST ROUTE DETOURS AND WEATHER -RELATED CLOSURES RIGHT ON YOUR CELL PHONE OR COMPUTER:
SIGN UP TODAY
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COMMUNITY RESOURCES
United Way 2-1-1
Connecting people in our community with the health and human service resources to build healthy, safe communities in Northeast Michigan.
For more information, go to:
MICHIGAN CEREBRAL PALSY RESOURCES
https://www.abclawcenters.com/michigan-cerebral-palsy-guide/
