Contact Bay Metro Transit Authority

Locations of Bay Metro Transit:

Main Office:
1510 N. Johnson Street
Bay City, MI  48708

Central Bus Station (downtown):
1124 Washington Avenue
Bay City, MI  48708

The Central Bus Station is open Monday – Friday from 6:00 am to 5:30 pm and Saturday from 9:00 am to 5:30 pm.

The ticket sales office is open Monday through Friday 8:00 am – 5:00 pm.   You can also purchase tickets online.

Tickets sold at this location are for Bay Metro Transit and Indian Trails.  For Indian Trails ticket information please call (800)292-3831.  Tickets that can be purchased at this location are 20 ride passes for adult (full) fare, student fare, and senior or disabled (half) fare.

Clicking on available links below will send an email to the pertinent department. You can also use the form at the bottom of the page to email us.

For More Information
989-894-2900, EXT 3
Bay Metro Dispatch Office
989-894-2900, EXT 2
Bay DART (Dial-A-Ride)
989-894-0631 or
Toll Free 888-237-6635
Special Service Requests
989-922-3716
989-922-3701
If you would like to email us in your language and have it translated to English for us please click here and send the message to janderson@baymetro.com

Please use the brief form below to contact us via email.

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